Intellectual Property Claim
If you hold legitimate intellectual property rights and confirm that softmindbook or content published on its platform has infringed your legally protected intellectual property rights including copyright, trademark, patent and other proprietary rights, we sincerely recommend you to complete and submit an official infringement notification in strict accordance with the standardized submission procedures specified in the following clauses; all submitted materials will be reviewed and disposed by our designated professional agent following relevant intellectual property laws and DMCA regulatory requirements.
A. PROCEDURE FOR REPORTING INTELLECTUAL PROPERTY INFRINGEMENT
Our official internal management rule covers two core execution principles for IP infringement complaints after receiving a fully compliant and genuine infringement notice submitted by rights holders or their authorized representatives:
1. We will rapidly block public access to or permanently remove all suspected infringing Content upon positive good-faith confirmation of infringement, where the definition of Content covers but is not restricted to platform published texts, written copy, graphic designs, original photos, illustration artwork, product description copy and other digital or pictorial materials (all collectively referred to as "Content");
2. We will permanently delete repeated infringing Content and terminate all platform service qualifications for confirmed repeat infringers who have multiple verified infringement records on softmindbook.
In case you find any Content hosted on or accessible via the website constitutes copyright infringement or any other type of intellectual property right violation against your owned IP assets, you need to deliver a complete written infringement notice containing all six categories of information listed below to our officially Designated Agent:
- 1. Identification of Infringed Intellectual Property Works: Clearly specify full information of copyrighted works, registered trademarks, authorized patents or other IP assets you claim to be infringed on softmindbook. If the relevant IP has obtained official governmental registration certification, you must attach the corresponding formal registration number(s) one by one for each protected work or right; if the work is unregistered original creation, add supplementary description about creation background, release time and ownership certification materials of the work.
- 2. Detailed Identification of Suspected Infringing Content: This part needs two parts of detailed description:
- A thorough explanation of the specific infringing usage mode: elaborate how the disputed platform Content copies, reproduces, commercially uses or modifies your protected IP without legal authorization to constitute valid infringement;
- Precise location information of the disputed Content: provide complete webpage URL, specific page section, product listing position or other detailed locating clues to enable our reviewing team to quickly find and verify the targeted infringing material on the website.
- 3. Complete Valid Contact Details of Complainant: Submit your full legal name, detailed physical mailing address for official written correspondence, valid landline and mobile phone number, plus your commonly used active email address to ensure our team can contact you timely for supplementary verification during case review.
- 4. Good-Faith Non-Authorization Statement: A formal personal statement confirming you hold sincere and good-faith judgment that the disputed Content’s publication and utilization on the platform has not acquired any legal authorization from original IP owner, authorized exclusive agent or relevant applicable national laws.
- 5. Perjury Liability Statement for Information Authenticity: A legally binding statement signed under penalty of perjury, certifying all data and information enclosed in your submitted infringement notice is true, accurate and complete; meanwhile confirm you are either the exclusive legal owner of the involved intellectual property or a formally authorized agent with written power of attorney issued by the IP rights holder.
- 6. Legal Signature of Authorized Representative: Attach either a legally effective handwritten physical signature or a compliant legal electronic signature of the individual who is officially authorized to lodge this infringement complaint on behalf of the intellectual property rights owner.
B. ONCE PROPER BONA FIDE INFRINGEMENT NOTIFICATION IS RECEIVED BY THE DESIGNATED AGENT
After our Designated Agent fully checks, verifies and confirms your submitted infringement notice is complete, compliant and bona fide in accordance with all above-listed document requirements, our fixed operational policy is to immediately remove the alleged infringing Content from softmindbook’s server or fully disable all public access permissions toward the disputed Content without unnecessary delay pending subsequent follow-up case handling.
C. PROCEDURE TO SUPPLY A COUNTER-NOTICE TO THE DESIGNATED AGENT
When platform-side merchants or content publishers whose Content has been removed or access-restricted hold the opinion that their removed Content does not constitute any intellectual property infringement, or they have obtained explicit written authorization from corresponding IP owner/authorized agent or statutory legal basis (including legal fair use provisions under copyright law) to publish and use such Content legally on softmindbook, the affected party can submit a formal counter-notice to our Designated Agent, and the counter-notice must cover the following five required information items:
- 1. Information of Removed/Disabled Content: Mark down the full name and core features of the Content taken down or access-blocked, alongside the exact original webpage address and page location where such Content was displayed on the website before platform removal or restriction operation.
- 2. Perjury-Backed Mistaken Removal Statement: A formal written statement made under penalty of perjury, confirming the submitting party honestly believes the previous Content removal or access block was caused by factual mistake or incorrect identification of the relevant Content from the original complainant’s side.
- 3. Full Contact Information of Counter-Notice Submitter: Provide submitter’s full legal entity or individual name, official postal mailing address, available telephone contact number and daily-used email address for further cross-verification and legal notice delivery.
- 4. Judicial Consent Statement: An explicit statement to confirm the counter-notice submitter voluntarily agrees to accept the exclusive judicial jurisdiction of the Federal Court whose judicial district covers the submitter’s registered physical address.
- 5. Effective Signature of Submitting Party: A valid physical handwritten signature or legally recognized electronic signature of the counter-notice applicant or its legal authorized representative.
After our Designated Agent receives a standard qualified counter-notice document, we will send a full copy of the received counter-notice to the initial IP complainant to inform them our pending plan: we may restore the deleted Content or cancel its access restriction after 10 consecutive business days. If the original intellectual property rights owner fails to file formal litigation and apply for a court injunction against the related content publisher within the specified period, we reserve independent discretion to recover the removed Content or reopen public access in 10 to 14 business days or longer based on actual case complexities and relevant legal provisions.
Important Legal Warning: As regulated under Section 512(f) of the Digital Millennium Copyright Act (DMCA), any individual or entity that intentionally and knowingly submits false infringement claims and misrepresents non-infringing Content as infringing materials shall bear full legal compensation liabilities for all resulting economic damages, including all reasonable attorney fees, litigation costs and other related compensation losses incurred by the wrongly accused party.
You can file complaints through the links below for: